onin24eagle,
I don't like to hear about frustrating wine making experiences, but I accept the fact that it happens on occassion which is why I guarantee everything I sell. Give me a call or send me an email and we will send a replacement kit, new kit or refund. It is your choice.
By the way, I have shipped 6 literup to 23 liter kits made by the following companies:
<LI>Winexpert
<LI>Mosti Mondiale
<LI>RJ Spagnols
<LI>Heron Bay (formerely Wine Art)
<LI>Cellar Craft</LI>
and it doesn't make a difference. They all have leakers on occasions. Theyalso all have instances when the ingredients packs are left out or missing items. That is why we try to maintain extra add packson hand to ship when this happens.
I would hate to see you give up on any brand after a bad experience. I will guarantee that if you make enough wine, this will not be your last "memorable" wine.
Look forward to hearing from you.