I don't post very often, but come here daily to read posts.
On Cyber Monday, I ordered a wine kit from a reputable vendor (who shall remain nameless, but no it's not the place we do not speak of). It went to Fed Ex the next day using Fed Ex Smart Post, which is where Fed Ex drops the package off at the local post office for delivery.
I still don't have my package and have no idea where it is. I've been following it via the website but the last activity was 12/14. It now has a status of "No scheduled delivery date available at this time". It's been all over the Midwest.
I called the vendor who told me they don't have any control over the package once it goes to Fed Ex. Recommended I call Fed Ex. I called Fed Ex and got an automated system, and when I enter my tracking number, it tells me that the package is on it's way to the post office.
I'm at a loss as to what to do. Never had this problem when I order from Doug or George. This is the first time and last time I will order from this particular vendor.
On Cyber Monday, I ordered a wine kit from a reputable vendor (who shall remain nameless, but no it's not the place we do not speak of). It went to Fed Ex the next day using Fed Ex Smart Post, which is where Fed Ex drops the package off at the local post office for delivery.
I still don't have my package and have no idea where it is. I've been following it via the website but the last activity was 12/14. It now has a status of "No scheduled delivery date available at this time". It's been all over the Midwest.
I called the vendor who told me they don't have any control over the package once it goes to Fed Ex. Recommended I call Fed Ex. I called Fed Ex and got an automated system, and when I enter my tracking number, it tells me that the package is on it's way to the post office.
I'm at a loss as to what to do. Never had this problem when I order from Doug or George. This is the first time and last time I will order from this particular vendor.