WineXpert I Cannot Believe I Did This!!!

[Francie]

Okay here goes.........I started a California Trinity last week, I ALWAYS put the little plastic baggie thing with all the other little packets in the box, for some reason, I racked and (thank goodness) looked in the box and GUESS WHAT????? No little plastic baggie!!!! No packets of stabilizer, clearing stuff, etc!!!! WHAT DO I DO?????


Well, I emailed Wine Expert (they have always been great at returning emails in a timely fashion) and hopefully will hear tomarrow!!! I need to check SG in 10 days so hopefully I can just get a new set of packets!!





PS I did give them the numbers from the box


I feel like an idiot!!!

 

[geocorn]

Give me a call. I have extra packets for all kits.

 

[rshosted]

No worries. you can buy any supplies that came in the kit easily from george. Just rack as normal. Then wait to add the sorbates and pots as needed.

I don't even add the clarifiers when I kits. Also, I have stopped adding sorbate on my non-sweet kit wines.

 

[Francie]

I absolutely love you guys!! George, from now on, I will only buy my kits from you and the corks, which I love by the way. I have told several people about this site and I hope they take my advice!!


Francie

 

[masta]

Another happy customer

Don't fret Francie...together we can fix almost every issue that comes up.


I can personally attest to the fact that George'sphilosophy of taking care of all of hiscustomers new and old hasnothas wavered one bit since the first time I called him 3 years ago looking for some 2003 Cru Select RQ kits that I didn't pre order and guess what happened.....I got my kits and a whole lot more!

 

[summergirl]

Isn,t he just the BEST!!!!!!!!!!!!!

 

[Wade E]

W.E. seems to forget alot of the packets I see. I bought 2 kits of that
sparkling wine and only got 1 package. Me thinks they need better
quality control over there! Good thing we and W.E have people like George to back us up!He's the man!


Edited by: wade

 

[geocorn]

Wade,





Do you need me to send another add packet for your sparkling wine.