another great customer service

[Bill B]

I have had a Buon Vino Mini Jet for at least 5 years now with no problems until I tried to filter my last batch. The pump developed an internal leak that I couldn"t figure our where. This leak only happened when back pressure was present. (That is when exit tube was hooked to filter plates. I called Buon Vino and was put in contact with Anthony. I told him It was about 5 years old, he said to send it back that they has a problem with an O ring in the moter and that they would fix it for free. Also to send it US mail not ups or Fed Ex as customs and Homeland security would delay it. Also he said that he would send me some filters to offset the shipping cost. That good CS